Our main purpose is to add value to you. It is all about you .We specialize and cater to our partners needs .We are professional in the way we conduct our business. We offer quick and efficient services and good quality products coupled with competitive pricing sealed with Honesty, Hospitality, Humility and Happiness
-Booking through a single local expert saves time, money and stress and ensures that your itinerary is co-ordinated correctly.
-Whether you are booking only a couple of activities or a multi-destination safari, possibly a holiday package, the same principles apply – booking through a single source with local, in-depth knowledge has many advantages.
-If you have booked through multiple channels and paid multiple companies, who do you call and how will you coordinate should there be an emergency?
Booking with BetterBy means you only call us and we handle the rest of the arrangements for you.
-If you have to cancel, delay or refund, we are bound by suppliers policies, but we do our best to assist you where we can.
-We will plan your activities not just so that you do them but so that you maximise your experience.
-We do a lot of business with our preferred suppliers which ensures that we get great rates from them. These we pass on to you thereby offering competitive prices.
-If you manage to find the same holiday for less, we would like the opportunity to match or better it.
-We have the advantage of knowing many hotels and lodges as well as Airline providers.
-We offer services that we have experienced and are completely satisfied with. We offer tailor make what suits your needs
-One of the most frustrating things when planning a holiday is getting no response from the enquiry you sent out. We pride ourselves in responding in the shortest possible time.
-See what others say about BetteBy, we encourage you to read through our reviews. These are from people who have actually used our services and given us feedback.
-Logistics Derived from Local Destination Knowledge is Vitally Important
-Putting together a simple or complex itinerary requires a great deal of planning. Flights, transfers and activities need to be co-ordinated and arranged so they all match up - this is where our advice from first-hand experience and destination knowledge is invaluable.
-Booking individually you run the risk of getting the travel logistics wrong - even just booking inward and outward flights if not planned correctly can incur extra visa and transfer charges and cause all sorts of unnecessary logistical problems – unfortunately we see this all the time.
-If you are booking multiple destinations or multiple operators, payments and communication will have to be done with each individual company causing additional bank charges, untold hassle and potential mistakes.
-When you book through us, it is one simple invoice and payment for everything. You have one person to deal and co-ordinate with as opposed to several people which often leads to costly mistakes.
-It is our job to ensure that everything runs smoothly and according to plan - saving you time, money and effort.
Many people like to spend hours researching on the internet, often becoming overwhelmed by the sheer volume of information and unsure of the accuracy of what they are reading. -With us you get all that information with the confidence that it is up-to-date and correct, saving you untold time and effort.
What’s more, many a time, you want to talk to someone, ask questions and ask someone to help you with your travel and holiday plans
This is where we are happy to step in and we look forward to helping you plan your travels and holidays.
BetterBy, your trusted Travel Advisor and Service providers
Oliver & Lorraine Mascarenhas
To add value by offering products and services that better our business partners quality of life and benefit the community at large
Our passion is to add value to others and hence we pride ourselves in offering professional services coupled with competitive pricing sealed with Honesty, Hospitality, Humility, and Happiness
Memorable experiences with honest and friendly Kenyan hospitality
Be the leading product and service provider by creating memorable experiences for our business partners honestly and consistently
To offer high service standards that seek to enhance our business partners experience when working with us.
To offer value add by being efficient and effective at all times so that our business partners can benefit from high quality standards that make us stand out Enjoy Your Vacation With Us
Honesty, Hospitality, Humility, Happiness